Delivery

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Auspost with tracking and drop-off without signature. If you prefer delivery by Auspost express with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

We will return/exchange goods within 14 days following delivery.

Once we have dispatched your order, we are completely dependent upon the Australian Post. If you feel that your order is taking longer than anticipated, then please get in touch and we will do our best to track it for you. We will never ignore an email. If you don't get a response within 24 hours then something is wrong and please contact us again. Before considering leaving us anything other than positive feedback, please give us a reasonable chance to resolve any issue. Thank you for your custom.


Top sellers

All best sellers

Information

Manufacturers

No manufacturer

Specials

Suppliers

No supplier

Viewed products